Rider Satisfaction Surveys
2026 Rider Satisfaction Survey Results
The KC Streetcar Authority has recently released the results from their 2026 Rider Satisfaction Survey, showing a 94% satisfaction rate of overall service from KC Streetcar riders.
This in-person survey was conducted on-board the KC Streetcar in May of 2026 and resulted in 1443 rider responses. These survey results equips the KC Streetcar team with insights into rider preferences and experiences, allowing them to provide higher quality service for their riders.
The survey’s data focuses on various aspects of the KC Streetcar experience, including satisfaction with frequency, reliability, safety, and ease of use. It also captures rider demographic information, including age, geographic location, and transit access.
The top 3 features that riders value most are:
- Frequency
- Reliability
- Personal safety while riding
Click here for the 2026 KC Streetcar Rider Satisfaction Summary Report.
Click here for the complete 2026 KC Streetcar Rider Satisfaction Survey Findings.
Click Here for an Archive of all KC Streetcar Rider Satisfaction Survey Results
